THU: Listen to this before you yell at your financial advice provider.

Those investment account statements are hitting mailboxes nationwide and many are fighting mad. Before you call and yell at someone, please take a moment to consider what they could have done differently. Okay, if you lost more than 15% overall, go ahead and holler.

Plus, a caller asks "are roboadvisors a good idea?"

Our word-of-the-day is "option."